Privacy Policy

Clever Moe has a Web site and the GoGo app. For the Web site Clever Moe uses Google Analytics to track clicks between pages. Tracking data shows where people visiting the Web site are coming from and what they find interesting. We use this to improve the Web site with relevant information and to participate in referring sites. We do not use your tracking data individually - we only look at the group activity.

The Web site uses tracking pixel technology from

Facebook,

LinkedIn,

Google,

Twitter, and

Reddit ad networks. We use Clever Moe to market Clever Moe - clever, eh?! For example, when we run an ad on Facebook ad network people clicking on the ad will see our Web page and their browser will get a cookie. Cookies are a long number. Facebook uses the number to track the person's click on the ad and their subsequent activity on the Clever Moe Web site. You will have to decide for yourself if using these tracking pixels helps or reduces your personal security. Clever Moe has yet to see a break in our privacy policy from using them. If you decide not to use these cookies then do not use the Clever Moe Web site or read the instructions from your browser to restrict cookies.

The Web site has Web page forms for you to request information and support. We use your request information to respond to your inquiries and needs. We store your request message in our database. We store the data by first encrypting it in another form, or code, so that only people with access to a secret key (formally named a decryption key) or password can read it. You may instruct us to delete your request message by sending email to info@clevermoe.com. We offer no portability service for your request messages. We never share your request message, email address, and contact information with anyone outside of Clever Moe. Only our Account Service people and IT Managers have access.

The Clever Moe app requires a user account to log-in and access its features. Registration requires your name, email address, organization name, phone number, and identification of a password. We require passwords to be 16 characters or more. The app stores your information in encrypted message form in our database. We use your information as a validation credential on our central system and to contact you at your email address. Only our Account Services team members and IT Managers have access to your account data. Only you have access to set and change your password. We offer no portability service for your account data. We never share any of your account data with anyone outside of Clever Moe.

As an additional security feature the Clever Moe app allows you to enable Google Authenticator for 2-step verification. Clever Moe only provides this to people with a user account. This is a free service. In the Clever Moe app click the Settings command and Security tab for details.

The Clever Moe app allows you to create campaigns. In each campaign the app enables you to enter source URLs and these are stored in our database with your account data. The app records to your account data your selection of targets and your preferences of ‘more’ and ‘less’ of each target. The app records budgets, schedules, adsets, ads, and results for each campaign and stores these in your account data.

You are responsible for your advertising campaign accounts on Facebook, and all other advertising networks. The Clever Moe app integrates with social networks (for example, Facebook and Instagram) using OAuth protocol. This protocol allows third-party applications to grant limited access to an HTTP service, either on behalf of a resource owner or by allowing the third-party application to obtain access on its own behalf. You may disable the OAuth access in the Clever Moe app and in the advertising network at any time. Clever Moe offers no portability service for OAuth access. No one at Clever Moe has access to your OAuth access settings.

See the pricing page for costs to use Clever Moe and GoGo. You have access to all fees, payments, and credits in Account Services in the app. The app requires you get approval from a Clever Moe Account Services team member to receive invoices for payment of the fee. Or, the app requires you to register credit card or merchant services information for direct payment. Clever Moe uses multiple merchant service companies. At the time you register your credit card Clever Moe may ask you to approve additional privacy policy terms for us to comply with the merchant service company terms of service. You may un-register a credit card at any time. Only you, our Account Services team and IT Managers have access to your data. Clever Moe offers no portability service for your data.

The Clever Moe app integrates with Shopify, Google Tag Manager, and other services. The app uses API authentication. You must provide an API key and password given by the services. Clever Moe stores these credentials in its database in an encrypted form. Only you, our Account Services team and IT Managers have access to your data. You may terminate the integration at any time using the Account Services feature in the app. Clever Moe offers no portability service for your integration data. You agree to comply with the terms of service of these services when using Clever Moe.

Occasionally and infrequently we may update you on progress towards new app features and services and news relevant to marketing technology. We will send this to your email address. The email message will contain a link to an unsubscribe feature in the app. You may change your email address or unsubscribe at anytime.

We may offer you additional app features and services from time to time. These may require you to accept changes and additions to our privacy policy and terms of service.

You may deactivate your account in the app at any time. Deactivation causes your account to no longer function, no longer track campaigns, and no longer log-in. You may re-activate your account sending email to info@clevermoe.com. After 60 days Clever Moe app deletes all your account data. Clever Moe offers no portability service for your data.

We protect your data in the Website and app by first encrypting it in another form, or code, so that only people with access to a secret key (formally called a decryption key) or password can read it. You may instruct us to delete your data by sending email to info@clevermoe.com. Your data is kept behind our secured networks and is only accessible to a limited number of Clever Moe persons who have special access rights to such systems, and are required to keep the information confidential. Every page of our Website and app is communicated over encrypted Secure Socket Layer (SSL) technology. Our database and app code is on a secured Virtual Private Network (VPN) and not available to the general Internet.

CALIFORNIA ONLINE PRIVACY PROTECTION ACT (CALOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy.

– See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

Users can visit our Web site anonymously. Users are required to have an active Clever Moe account to access the Clever Moe app. Our Privacy Policy link includes the word ‘Privacy’, and can be easily be found on the page specified above. Users will be notified of any privacy policy changes on our Privacy Policy Page. Users may change their personal information by logging-in to the app or sending email to info@clevermoe.com.

CHILDREN ONLINE PRIVACY PROTECTION ACT (COPPA)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. You must be 18 years or older to use Clever Moe Web site and app. We do not market to children under 13.

FAIR INFORMATION PRACTICES

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur. We will notify the users via email within 7 days. We will notify the users via in site notification within 7 days.

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and prosecute non-compliance by data processors.

CAN SPAM ACT

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address in order to: Send information, respond to inquiries, and/or other requests or questions. And, market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM we agree to the following: NOT use false, or misleading subjects or email addresses, Identify the message as an advertisement in some reasonable way, Include the physical address of our business or site headquarters, monitor third party email marketing services for compliance, if one is used, honor opt-out/unsubscribe requests quickly, and allow users to unsubscribe by using the link at the bottom of each email. If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email or send us an unsubscribe email to info@clevermoe.com and we will promptly remove you from all correspondence.